About Us
About Us
Genesis Mart is newly established by young entrepreneurs. The Mart provides its service as groceries, automotive, foods and household supplies to customers through a dedicated team of management and staff. We undoubtedly believe in customer service with the fullest degree of integrity. Genesis Mart trades quality products of a variety of consumable goods at optimal price level. We are committed to provide diligent service to our valued customers. Exploration of local business opportunities and generation of more social benefits are our prime objectives. The mart has made a concerted effort to integrate varieties of quality products and brands which, we believe, triggers significant increases in local business and optimizes customers’ benefits relative to quality and cost. In the meantime, Genesis Mart has a plan to expand its business as a vibrant network of convenience stores in different places of Kathmandu Valley and yonder.
Being ingrained in local communities is one of the guiding principles of Genesis Mart medium-to-long-term growth scenario. By being deeply rooted in each local community and responding flexibly to its distinctive consumer behavior and events, we believe that the convenience stores run by Genesis Mart will become indispensable and achieve significant differentiation. Recent years have seen remarkable advances in a range of information technologies and other digital apparatus. Realizing the great potential of such technologies and devices, we are working with multiple digital systems to manage our daily business operations with great deal of efficiency and effective communication with our consumers to manage their consumption behavior aiming to maximize their satisfaction. Meanwhile, the greatest strength of our business is the points of contact with customers. We are strongly committed to do our business abiding with the law of the land and feel proud to be a good tax payer business entity in the country.
We believe in the fact that ‘customer satisfaction is the key to a successful business.’ We always welcome complaints, suggestions, positive criticisms and feedback from our customers through available digital platforms and physical means and accept those as invaluable assets and enablers to promote customers’ welfare and satisfaction. It provides us a broad base to create a convenient and customer friendly shopping environment in our outlets.
Vision
Our Vision to create a sustainable business platform to all the local businesses and help them increase the scope of their businesses and customer outreach.
Missions
Our Mission is to encourage the local businesses to and develop as a platform for consumers to have options as per their need
the customer focused organization; to establish a place where people can come to find and explore anything they might want to buy.
Service available:
Smart payment
Online shopping
Doorstep service
Pick Up
Varieties of products
Corporate supply service
Weekly/monthly household supply service
Our commitments:
Business with integrity is our prime concern.
We value your purse.
We provide diligent service to our valued costumers.
We are dedicated to serve best quality products with fair prices.